GeXyn ERP

Official WhatsApp Business API Integration for ERP & Business Automation

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What is GeXyn ERP?

GeXyn ERP is a business communication platform that integrates your ERP and systems with the official WhatsApp Business API. It enables automated notifications, alerts, and customer communication directly on WhatsApp.

WhatsApp Features We Provide

Official WhatsApp API

Direct integration with Meta’s official WhatsApp Business API. Fully compliant and secure.

ERP Notifications

Send LR, Invoice, POD, Payment, Order and Status updates automatically.

Template Messaging

Create and manage WhatsApp message templates approved by Meta.

Incoming Message Webhook

Receive customer messages in real time and integrate them with your ERP or CRM.

Delivery Reports

Track sent, delivered, read and failed messages with detailed reports.

Multi-User Access

Role-based access for admin, staff and users.

How It Works

1️⃣ Register using your email address.

2️⃣ Verify email using OTP.

3️⃣ Connect your Facebook & WhatsApp Business account.

4️⃣ Submit templates for Meta approval.

5️⃣ Start sending WhatsApp messages from your ERP.

Pricing

Platform Usage

FREE

GeXyn ERP does not charge any platform fees.

WhatsApp conversation charges are billed directly by Meta (Facebook) to your WhatsApp Business account.

* Meta billing rules apply as per WhatsApp pricing policy.

WhatsApp Pricing Explained

Who charges for WhatsApp messages?

WhatsApp conversation charges are applied and billed directly by Meta (Facebook). GeXyn ERP does not collect or process WhatsApp usage payments.

How is WhatsApp pricing calculated?

Pricing is based on conversation categories defined by Meta, such as: Marketing, Utility, Authentication, and Service conversations.

What is a WhatsApp conversation?

A conversation is a 24-hour messaging window between your business and a customer. Charges apply per conversation, not per message.

Who manages billing & payments?

Billing, invoices, and payments are fully managed inside Facebook Business Manager by the client using their own payment method.

Does GeXyn ERP add any markup?

No. GeXyn ERP does not add any markup or additional charges on WhatsApp conversations.

Where can I see official WhatsApp pricing?

Official pricing is published by Meta on their website. Pricing may vary by country and conversation type.

Frequently Asked Questions (FAQ)

Is GeXyn ERP free to use?

Yes. The GeXyn ERP platform is currently provided free of cost. We do not charge any setup or monthly fees.

Who charges for WhatsApp messages?

WhatsApp conversation charges are billed directly by Meta (Facebook) to your WhatsApp Business account, as per Meta’s official pricing policy.

Is this an official WhatsApp Business API?

Yes. GeXyn ERP integrates only with the official WhatsApp Business API provided by Meta. No unofficial or scraped methods are used.

Do I need a Facebook Business account?

Yes. A verified Facebook Business account is required to use the WhatsApp Business API and to complete onboarding.

Can I use my existing WhatsApp number?

Yes. You can register a new or existing number, provided it is not currently used in the WhatsApp mobile app.

What kind of messages can I send?

You can send transactional notifications such as invoices, delivery updates, payment alerts, reminders, and customer support messages using approved templates.

Is customer consent required?

Yes. Messages must be sent only to customers who have provided consent, as per WhatsApp and Meta policies.

How long does WhatsApp template approval take?

Template approval is handled by Meta and usually takes from a few minutes up to 24 hours.

Can GeXyn ERP be integrated with my existing ERP?

Yes. GeXyn ERP is designed to integrate with ERP, CRM, accounting, and custom business systems.

Is my data secure?

Yes. We follow secure integration practices and do not store or misuse customer message data.

Client Onboarding Checklist

1️⃣ Business Email Address

A valid email address to register and receive OTP verification.

2️⃣ Facebook Business Account

A verified Facebook Business Manager account is required for WhatsApp Business API onboarding.

3️⃣ WhatsApp Phone Number

A phone number that is not currently active on the WhatsApp mobile app. New or existing numbers can be used.

4️⃣ Business Details

Business name, address, website (if available), and supporting documents as required by Meta.

5️⃣ Message Templates

WhatsApp message templates for notifications, alerts, or customer communication, subject to Meta approval.

6️⃣ Customer Consent

Proof of customer opt-in or consent to receive WhatsApp messages, as per WhatsApp policy.

7️⃣ Meta Billing Setup

A valid payment method added in Facebook Business Manager. Meta will bill WhatsApp usage directly.

8️⃣ Technical Integration (Optional)

ERP, CRM, or system integration for automated messaging. Our platform supports API and webhook-based integration.

Download Onboarding Guide

Download our step-by-step onboarding guide to understand WhatsApp Business API registration, Meta requirements, and integration process.

📄 Download Onboarding PDF

Includes screenshots, checklist, and common approval tips.

Meta Business Verification – Document Checklist

Business Legal Name

The registered legal name of the business matching official documents.

Business Address Proof

Utility bill, bank statement, GST certificate, or any official document showing business address.

Business Registration Document

GST certificate, incorporation certificate, shop & establishment license, or equivalent.

Authorized Representative Details

Name, email address, and role of the person managing the Facebook Business account.

Business Website / Domain

A public website describing your business and services (recommended for faster approval).

WhatsApp Phone Number

A phone number not currently used on the WhatsApp mobile app.

Privacy Policy & Terms

Publicly accessible Privacy Policy and Terms & Conditions pages.

Payment Method

A valid debit/credit card added in Facebook Business Manager for Meta billing.

Security & Compliance

Meta Compliant

Uses only official WhatsApp APIs. No scraping or unofficial tools.

Data Privacy

Your data stays secure. Messages are sent only with user consent.

Secure Infrastructure

Hosted on secured servers with role-based access.